Frequently Asked Questions

State Fire was founded in 1989, giving us over 35 years of experience in commercial and industrial fire protection. Throughout that time, we’ve remained a family-owned company — built on the same values of reliability, professionalism, and responsive service that we started with.

Our headquarters is located at 2550 S W Temple St, South Salt Lake, UT 84115. From there, we operate across North America, with service locations spanning more than 24 U.S. states — including Utah, Idaho, Colorado, Texas, Nevada, Arizona, Montana, Wyoming, Alaska, Florida, and more. Visit statefire.com/locations for the full coverage map and local office information.

Yes. State Fire employs certified fire protection technicians licensed to operate in each jurisdiction we serve. Our technicians hold certifications and meet all applicable state and local licensing requirements for fire alarm systems, sprinkler systems, suppression systems, and related life safety services. We maintain NFPA compliance standards across all work and hold the credentials required to service complex industrial and commercial fire protection systems.

Visit Licenses & Certifications for more info.

State Fire is family-owned and has been in the field for over 35 years — long enough to know that fire protection only works when someone actually picks up the phone. We combine the accountability of a local contractor with the capabilities of a national provider, and we back that up with our own people:

• 24/7 emergency response — a real technician, not a call center
• 350+ certified fire protection technicians across 25+ states, all in-house (no subcontractors)
• Deep expertise in high-risk environments — mining, oil & gas, data centers, and other special hazards applications
• Full-service capability from design and engineering through inspection, repair, and recharge
• National accounts support for multi-site businesses that need consistent coverage across locations

State Fire provides a comprehensive range of fire protection and life safety
services, including:

– Fire alarm system design, installation, inspection & monitoring
– Fire sprinkler system installation, maintenance & repair
– Fire extinguisher inspection & servicing
– Special hazards suppression (clean agent, inert gas, CO2, foam, dry chemical, water mist)
– Commercial kitchen fire suppression & kitchen hood cleaning
– Mobile and heavy equipment fire suppression
– Hydrostatic and cylinder testing
– Knox Box installation and service
– Security systems (CCTV, access control)
– Safety training services
– ERRCS & BDA in-building coverage systems

Yes, State Fire is a full-lifecycle fire protection partner. We handle everything from initial system design and installation through routine
inspections, testing, repair, and ongoing compliance maintenance. You don’t need separate contractors for each phase.

Absolutely. Our National Accounts program is built for organizations with facilities in multiple states. We provide centralized account management and consistent service standards across all your locations, simplifying compliance tracking and vendor coordination. Learn more at National Accounts.

Yes — high-risk and industrial environments are a core specialty at State Fire.
We have industry-recognized expertise in mining (both surface and underground),
oil & gas operations, power generation, manufacturing, data centers, and other
facilities with elevated fire risk and complex suppression requirements. See
Mining Leadership for more on our mining expertise.

Our Special Hazards department offers the full range of advanced suppression
technologies for environments where standard water-based systems aren’t
appropriate:

– Clean agent (FM-200, Novec 1230) — ideal for data centers and electronics
– Inert gas systems — oxygen reduction for sensitive environments
– CO2 suppression — for industrial machinery and electrical equipment
– Foam systems — for flammable liquid hazards
– Dry chemical — for high-risk industrial applications
– Water mist — an efficient alternative to traditional sprinklers

We also provide advanced detection & control systems. Learn more at Special Hazards.

Inspection frequency varies by system type and is governed by NFPA standards and local codes. General guidelines include:

– Fire extinguishers: Annual inspection; internal maintenance every 6 years; hydrostatic testing every 12 years
– Fire sprinkler systems: Quarterly, semi-annual, and annual testing per NFPA 25
– Fire alarm systems: Annual inspection and testing per NFPA 72
– Kitchen suppression systems: Semi-annual inspections per NFPA 96
– Special hazards systems: Annual inspection; agent quantity checks may be more frequent

State Fire can set up a scheduled maintenance program to keep you on track automatically.

NFPA (National Fire Protection Association) publishes the codes and standards that govern fire safety in the United States. Compliance with standards like NFPA 10, 13, 25, 72, and 96 is required by most local fire marshals, insurance carriers, and building codes.

Non-compliance can result in failed inspections, fines, insurance coverage issues, and increased liability in the event of a fire. Staying NFPA compliant is both a legal requirement and a critical risk management measure.

If a deficiency is identified during inspection, our technicians will document it in detail in your inspection report. Minor issues can often be corrected on the spot. For repairs requiring parts or more extensive work, we’ll scope the fix and schedule a return visit promptly.

We’ll also help you understand your obligation to notify the local authority having jurisdiction (AHJ) when required by code. Our goal is to resolve deficiencies quickly so your facility stays compliant and protected.

Yes. State Fire provides detailed inspection reports after every service visit. Reports are accessible through our building reporting partner at buildingreports.com, giving you a digital record for compliance documentation, insurance requirements, and fire marshal requests. You can also access your service history and account information through the State Fire Customer Portal.

Yes. State Fire provides 24/7 emergency fire protection service — including nights, weekends, and holidays. If your system experiences a failure, alarm malfunction, or any condition requiring immediate attention, call us at 1-800-523-4300 any time of day.

Response times depend on your location and the nature of the issue. Because we maintain local teams across more than 20 states, most customers can expect a prompt on-site response. Remote locations are also served — as one of our customers at a mine 190 miles from our Salt Lake City office noted, we’re “always quick to respond to emergencies.”

For the fastest service, call 1-800-523-4300 and describe the situation so we can dispatch appropriately.

First — if there is any possibility of an actual fire, evacuate the building and call 911 immediately. Never assume an alarm is a false alarm until the cause is confirmed.

If you’ve confirmed there is no fire and the system is malfunctioning, contact State Fire at 1-800-523-4300. We can help you troubleshoot remotely or dispatch a technician to diagnose and repair the issue. Repeated nuisance alarms should always be investigated and resolved — they can desensitize occupants and create real safety risks.

There are a few easy ways to get started:

– Call us at 1-800-523-4300 to speak directly with our team
– Email us at corporate@statefire.com
– Submit a request through statefire.com/contact

A fire protection specialist will follow up to discuss your needs, facility type, and the right services for your situation.

Existing customers can access service history, inspection reports, and account
information through two portals:

– State Fire Customer Portal — statefire.com/service-portal
– BuildingReports — buildingreports.com

If you need help accessing your account, contact our team at 1-800-523-4300.

Yes. State Fire offers fire safety training services for commercial and industrial teams. Training can cover fire extinguisher use, evacuation procedures, system awareness, and more — tailored to your facility type and workforce. Contact us to discuss training options.

Yes — State Fire is always looking for skilled technicians, inspectors, and field service professionals. We offer roles in fire alarm systems, fire sprinkler systems, special hazards suppression, inspections, and testing. If you’re interested in building a career in fire protection and life safety, visit Careers to see open positions.