State Fire stands as a leading provider in the fire protection industry, delivering top-tier expertise in the installation and servicing of a wide array of critical safety systems. From fire alarms to kitchen fire suppression systems, security solutions, and beyond, our comprehensive offerings ensure the protection of our clients’ assets and personnel.
State Fire is currently looking for a full-time Fire Sprinkler Service Manager/Field Superintendent in Coeur d’Alene and surrounding areas. Ideal candidates have 8+ years experience in the fire sprinkler industry.
Your role as a Fire Sprinkler Service Manager/Field Superindendent will include the following responsibilities:
- Oversee and manage daily field operations for service, inspection, and small project work related to fire sprinkler systems
- Supervise, schedule, and support field technicians to ensure efficient workflow and high-quality workmanship
- Coordinate service calls, inspections, repairs, and emergency response with customers and internal staff
- Review project scopes, plans, and specifications to ensure work is executed correctly and in compliance
- Ensure all work complies with applicable codes and standards (NFPA, local AHJ requirements, OSHA safety regulations)
- Conduct field visits, jobsite inspections, and quality control checks to maintain company standards
- Troubleshoot complex fire sprinkler system issues and provide technical guidance to field personnel
- Manage manpower planning, job scheduling, and resource allocation to meet deadlines and budgets
- Serve as the primary point of contact for clients regarding service work, scheduling, and issue resolution
- Prepare and review service reports, deficiency reports, and documentation for accuracy and completeness
- Assist in estimating, quoting, and scoping service and repair work when needed
- Monitor job costs, labor hours, and productivity to ensure profitability of service operations
- Enforce company safety policies and ensure all field personnel follow proper safety procedures
- Mentor, train, and develop technicians, including apprentices and new hires
- Coordinate with office staff, project managers, and inspectors to ensure smooth project execution
- Ensure tools, equipment, and materials are properly maintained, stocked, and utilized
- Support inspections, testing, and maintenance programs, including annual and 5-year inspections
- Respond to urgent service needs and be available for after-hours or emergency situations as required
